Phone unlocking in Houston
A carrier-locked phone only works with the carrier that sold it. We unlock phones so you can use the carrier you choose — and we check your phone first so you know where you stand.
- iPhone & Android
- Lock status checked first
- Switch carriers in store
- Se habla español
How we help
- Unlocking for iPhone and Android phones.
- A quick check of your phone's lock status at the counter.
- Switching you to a new prepaid carrier once your phone is unlocked.
- Keeping your number when you change carriers.
- Unlocked phones for sale if yours can't be unlocked.
How unlocking works
- 1
Bring your phone
Walk in during store hours — no appointment needed.
- 2
We check it
We look at the lock status and what your carrier requires.
- 3
Unlock
We walk you through unlocking so the phone works with other carriers.
- 4
Switch if you want
Pick a prepaid plan and we activate it in store.
Common questions
How do I know if my phone is locked?
On iPhone, go to Settings → General → About and look for “Carrier Lock” — “No SIM restrictions” means it's unlocked. On Android, the simplest test is a SIM from another carrier. Or bring it in and we'll check.
Can every phone be unlocked?
Carriers set their own rules — usually the phone must be paid off and not reported lost or stolen. We check your phone first and tell you your options.
Will unlocking erase my phone?
Unlocking doesn't normally erase your data, but always back up first, especially before switching SIMs or carriers.
Real Google reviews
What customers say about TIC Wireless.
4.7 out of 5 on Google · 408 reviews
Came here looking for a phone, employees are very polite specially José answer all of our questions and was patient with us on finding the right phone
Griselda F. Google review · 4 months agoKarla and Jose were very kind and very helpful and quick and efficient To repair my broken screen Was not in there for that long 30 minutes maximum
Kevin G. Google review · 4 months agoCarla was very friendly and answered all my questions… in Spanish
Gus R. Google review · 4 years ago
Near you
Serving Southwest Houston from Hillcroft.
We're at 3640 Hillcroft St, Suite C, Houston, TX 77057 — near Hillcroft & Windswept, just north of the Westpark Tollway. Drive times without traffic:
- Mahatma Gandhi District ~2 min
- Gulfton ~4 min
- Sharpstown ~6 min
- Galleria / Uptown ~8 min
- Bellaire ~8 min
- Westchase ~9 min
- Meyerland ~11 min
- Alief ~11 min